10/12/11

BlackBerry outages spread to North America | Inquirer Technology

BlackBerry outages spread to North America | Inquirer Technology: "NEW YORK—BlackBerry users across the world were exasperated Wednesday as an outage of email, messaging and Internet services on the phones spread to the US and Canada and stretched into the third day for Europe, Asia, Latin America and Africa.
It was the biggest outage in years for BlackBerry users, and strained their relationship with an already tarnished brand. It came on the eve of the launch of a mighty competitor — a new iPhone model.
Research In Motion Ltd., the Canadian company that makes the phones, said a crucial link in its European infrastructure failed Monday, and a backup didn’t work either. The underlying problem has been fixed, but a backlog of emails and messages has built up that the company has yet to work down.
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